Joshua joined Forrest Personnel at our Margaret River site in August 2023. From the start, Joshua impressed our consultants with his immaculate manners and gentle personality.

Joshua was recovering from burn-out from a previously over demanding work schedule where he had no support, working as a kitchenhand in aged care. Together, we identified his goals and aspirations for future work. Although he was eager to enhance his employability skills, Joshua felt unsure about entering the customer-facing world of hospitality due to a lack of confidence.

A perfect opportunity arose at the Margaret River Fudge Factory offering a position that involved fudge production, customer service, and coffee making. Our team worked closely with Joshua, providing support throughout the application process. Despite challenges due to a change in ownership, our persistence paid off, and Joshua was offered the position!

This role not only builds on Joshua’s kitchen experience but also provides valuable new skills, including operating the cash register, customer service, and becoming a barista. These skills are particularly valuable in a tourist town like Margaret River.

Joshua’s ‘sweet’ success story is a testament to his fine qualities and our team’s commitment to matching the right participant with the right employer.