What is Work Assist?
Work Assist is a free service funded by the Australian Government that helps both employees facing challenges stay employed and businesses retain valuable team members. The program provides support for employees experiencing difficulty fulfilling their roles due to injury, disability, or health conditions.
For Employees
How Work Assist Can Help You:
The Work Assist program helps people with life challenges, injury, disability, or health conditions to continue working in their current job. We work alongside you to provide personalised support through challenging times.
Services We Provide:
- Job Redesign: Expert advice on redesigning your job so you can keep working
- Workplace Assessment: Comprehensive evaluations to identify helpful modifications
- Specialised Equipment: Access to tools and technology that help you perform your job
- Mental Health Support: Help with conditions like depression and anxiety
- Allied Health Services: Access to physiotherapy, counselling, pain management and other supports
- Workplace Modifications: Arranging reasonable adjustments to your workspace
- Ongoing Support: We stay in touch to ensure everything runs smoothly for at least six months
Eligibility Requirements:
To qualify for Work Assist, you need to:
- Have worked at least 8 hours per week for 13 consecutive weeks
- Be currently employed and working at least 8 hours a week
- Be at risk of losing your job because of your illness, injury or disability
- Not be studying full-time
- Be an Australian resident or a Temporary Protection Visa (TPV) or Safe Haven Enterprise Visa (SHEV) holder
- Be aged between 14-65 years old
For Employers
Supporting Your Valuable Team Members
Employees are your most valuable asset. Our Work Assist program helps you support team members who may be finding it difficult to meet the needs of their job. With the right support, they can continue to be valuable contributors to your business.
Benefits for Employers:
- Retain skilled and experienced employees
- Maintain productivity and workflow continuity
- Save on recruitment and training costs – replacing an employee can cost almost as much as their annual wage
- Demonstrate your commitment to an inclusive workplace
- Access specialist employment support
- Build positive relationships with your employees
How the Program Works:
- Our experienced team meet with you to identify barriers preventing staff from performing their duties
- We work collaboratively with you, your staff member, and where appropriate, include team members and management
- We provide advice and assistance to overcome existing barriers
- Additional support is provided for a minimum of six months
Who We Support
Our team helps people with diverse conditions including:
- Physical disabilities and injuries
- Mental health conditions
- Intellectual disabilities
- Autism spectrum conditions
- Chronic pain and injuries
- Various health conditions affecting work performance
Our Approach
Every situation is unique. When you work with us, we provide:
- Personalised Assessment: We take the time to understand specific needs
- Tailored Solutions: Custom strategies designed for particular challenges
- Collaborative Implementation: Working with both employee and employer
- Continuous Support: Remaining available to ensure long-term success
Why Choose Us?
We’ll keep working until we reach an outcome that meets the needs of everyone involved. We provide personalised support to help maintain employment and stay in touch to ensure everything runs smoothly.
Get Started Today
Don’t risk losing your job or a valuable employee. Contact us today, to see if you are eligible for free Work Assist support.
Phone: 1800 224 548
Email: info@fp.org.au
Work Assist is funded by the Australian Government’s Disability Employment Services (DES) program and is provided at no cost to employees or employers.