Narrogin Auto Centre – A Forrest Personnel Case Study

Two men standing out side the Narrogin Auto Centre

Choosing the right person for the right job is paramount to Stephen Webb, General Manager of Narrogin Auto Centre.

He wants his salespeople to be personable, knowledgeable and enthusiastic. Jackson Andrew ticks every box.

After registering with disability employment agency Forrest Personnel, Jackson was matched to a role at the local Ford, Nissan and Mitsubishi dealership.

An Easy Decision

“I had him in for an interview and I made my decision pretty quickly,” recalls Stephen (pictured right). “Jackson was really well matched to this job.”

“For me it was about choosing the right person for the right job – his disability didn’t come into it.”

Jackson spent nearly a decade training to be a heavy-duty diesel mechanic and working on agricultural machinery and cars. But he also has a blood vessel malformation in his right hand – and the pain this causes him eventually forced him to quit the field he was so passionate about.

“I had always wanted to be a mechanic – but my hand became so painful that I could only do a couple of days a week. I had to quit,” he says. “I didn’t work for nearly a whole year.”

So when Forrest Personnel called him about the job opening at Narrogin Auto Centre, he told them to “jump on it”.

“I think I slotted into the sales role pretty well,” he says. “My disability doesn’t stop me from doing my job. I think there are lots of people like that – I think employers could get great candidates, possibly even better candidates if they consider people with a disability. I think there are other people out there who may have two perfectly good hands, but they might not be as dedicated as me.”

The Right Hire

“Jackson has the desire to work, he is happy to learn, to help and to share his existing knowledge on cars. His disability does not affect the way he does his job at all,” Stephen says.

“When you are considering a person with a disability you really need to think whether it will actually affect the work. When you have the right person in the right role, then it doesn’t make a difference if they have a blood flow problem in one of their hands.

“We did also receive an incentive payment from the government for hiring Jackson, but to be honest that never factored into my thinking. All I know is that – based on his sales performance and work ethic – he is worth more than ten times that payment to our company. He is an asset to our team.

“We will keep him.”


Read more about the benefits of recruiting a person with an injury, illness or disability.

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